Online Job Status

To check the progress of a job please enter your customer number or phone number. Serial number Can be Your Job Reference number or Telstra FWSM Number.
Job status displays Real time information on your repair & Shipping details including Consignment Note.

Customer Number  


Please supply your customer number or phone number

Phone Number  

Include area code eg 02 9482 4940

Serial Number *

Serial or Your Job Number or FWSM Number


This field is required for the lookup

Commercial Customers:
Please note you may use your job number instead of a serial for lookup.
However if you have allocated the same job number to more than one job then you will be shown the most recently booked in job.

  If you have any difficulties using this feature or have an enquiry please contact us.